UK : Standard delivery £4.99 - FREE UK delivery for order over £100
European Union: £12.95
Other countries: £35
It depends on where you are. We use fast courier delivery like DHL or UPS. UK order takes generally 2-3 days but it may take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Once your order has been dispatch, you will receive a tracking number or an Airway Bill (AWB). We will let you know the courier service provider in order you to follow your package delivery status.
We always aim for make sure our customers love our products, but if you do need to exchange or return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Items must be returned to us unused with all MARAINA LONDON tags still attached. Returns that do not meet our policy will be sent back to you.
There may be a small delivery fee to exchange or return your order.
UK : FREE
European Union: £5
99% of our materials are locally sources in Madagascar.
Most of our accessories are made with Raffia which is a soft and flexible fiber from a palm native to Madagascar.
The cotton fabric we use is grown and woven in Madagascar by local mill.
The wild raw silk fabric is from silkworms that are not farmed but grow in the forest and all the process to produce this silk is entirely woven in traditional loom in small villages.Bags and hats Care instruction:
Our accessories are hand-dyed by our talented artisans. Despite all the care taken in the materials choice and its dyeing, raffia strands are naturally irregular and the colouring is not perfectly even. Therefore two similar products can present two different shades of colour. It makes each piece unique.
This Maraina London accessory is made of sustainable materials with exclusive colour, texture and design. Please treat with care to extend the life of your accessory and its beauty. Please keep your accessory away from prolonged intense sunlight, water, heat and humidity. Store in its dust bag.
Gently wipe with a damp cloth.