Privacy Policy

Please read carefully our Privacy Policy to understand how your personal data will be processed when you shop or visit our website and to understand our Cookies Policy.

We reserve the right to amend this Privacy Policy time to time without prior notice to you.

HOW DO WE USE YOUR PERSONAL DATA ?

We collect useful information (i.e. your name, your delivery address, your email address, your phone number) to process your order and contact you if there is any problem with your order.

We may send you marketing offers (with your permission) by using your name, email address and buying habits. This includes newsletters, new products and our latest updates.

YOUR RIGHTS

You have the right to ask us to update and correct any incorrect personal information that we have about you and the right to opt out of any marketing communications that we may send you

If you wish to unsubscribe from any marketing communications from us or use the above rights, please contact us at info@maraina-london.com .

DATA STORAGE

Our store is hosted by Shopify. They provide us with the online e-commerce platform that allows us to sell our Products and services to you.

Your data used to make an order is stored through Squarespace’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

DATA FROM PAYMENT

We use a third party payment provider called Stripe. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification.

Maraina Limited does not hold any credit details and these would have to be re-entered each time you would like to buy goods from this website.
Once you have entered your card details, Stripe will securely send these details to the bank to be authorised. This is a completely secure process and we ensure that your details cannot be accessed by a third party.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

We use cookies to improve and ease user experience when shopping and visiting our website.

Cookies are small text files stored on your computer that collect anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

You can disable cookies from our website, but you may find difficult to access some parts of it.

We do not use cookies to store personal data and we do not disclose information to third parties.